CEO Statement

Dr. Markus Rieß, CEO of ERGO Group AG

Dear Readers,

Insurance is a long-term business. We insure people and companies for the future. For us, looking forward and acting sustainably is a matter of course. We are guided in this quest by the United Nations Sustainable Development Goals, which describe the key challenges of our time.

The biggest challenge of 2020 was undoubtedly the management of the COVID-19 pandemic. Fortunately, we were able to limit the impact on our business, also thanks to the considerable advancements made in digitalising our processes and products in recent years. Our sales agents and employees were able to work remotely and securely from home and remained on hand to support our customers. We also supported a number of COVID-19 emergency aid projects in our locations.

At the same time, the global challenge that is climate change continues to require a huge collective effort by the world of business and society as a whole. In 2020, we as a Group set ourselves the objective of significantly reducing carbon emissions in our own business operations, our insurance business and our investments as part of our “Ambition 2025 ”. We aim to gradually move towards net-zero emissions across all sectors by 2050 at the latest. This will see us continue systematically with the endeavours we have been making in recent years. By way of example, we have managed to cut the emissions in our own operations by more than 50% since 2009.

The Group-wide implementation of our sustainability targets has been managed and coordinated centrally by a dedicated Sustainability department since the beginning of 2021. The team will also drive the stronger integration of sustainability aspects in the core business. With these efforts, we are also continuing to satisfy the voluntary commitments we have entered into together with our parent company Munich Re. These include the UN Global Compact, the Principles for Responsible Investment (PRI), and the Principles for Sustainable Insurance (PSI). In our own business operations and in our commitment to sustainability, we rely on the forward-looking management of risks.

In our social engagement, too, we aim to contribute to helping society adapt to climate change and mitigate its consequences. Together with Munich Re, we promote international afforestation projects and assist startups with innovative business ideas on climate protection. In our locations, we lend our support to social projects extending beyond COVID-19 emergency aid as a helpful neighbour – providing funding, through the volunteer work performed by our employees or also by contributing our digital expertise.

For our employees, we create a work environment that promotes performance and increases motivation – for example with flexible working hours, development opportunities and a culture that appreciates their individual diversity. We aim to use automated processes and agile working methods to inspire them for the process of digital transformation. In this way, we can work together to lay the foundations for sustainable entrepreneurial success.

In our Sustainability Report 2020 and on this website, you can read about how we live up to our corporate and social responsibility to our customers, employees, the environment and society at large.

Best regards,
Markus Rieß


ERGO Sustainability Reporting

Current activities and general progress reported in accordance with the standards of the Global Reporting Initiative (GRI).