Our key employee figures

It is our wish to promote the diversity and the varied potential of the people in our workforce, totalling over 38,000 employees including our self-employed field staff. Ultimately, their expertise and innovative powers make them key drivers for the success of our Business.

ERGO Group employees1
Unit 2022 2021 2020
Total employees
25,693 24,9742 26,436
Employees by region

 
Germany 53,9 55.3 53.4
Total Germany 13,847
13,816  14,108
Rest of Europe % 43.6 44.4  46.3
Other regions % 2.5 0.3  0.3
Total International   11,846 11,158  12,328
Employees by function
In-house staff
22,180 21,486  22,250
Salaried field staff
3,513 3,488  3,123
Self-employed field staff
13,020 12,347  11,497
Other (e.g. clinical staff ) -2
-2 1,063
Staff by gender
Women
% 56.6 56.7  57.7
Men % 43.4 43.3  42.3
Age structure
Staff under 30
% 12.2 11.6  11.6
Staff between 30 and 50
% 51.5 53.1  55.0
Staff over 50
% 36.2 35.3  33.5
Average age
Y 45.3 45.2  44.5
Employees by contract type
Full-time employees
% 77.1 76.4  79.7
Female % 47.9 47.5  49.7
Male % 52.1 52.5  50.3
Part-time employees
% 19.4 19.9  17.7
Female % 85.9 86.2  87.4
Male % 14.1 13.8  12.6
Dormant employment contracts
% 3.4 3.7  2.6
Female % 88.1 89.2  89.3
Male % 11.9 10.8 10.7
Permanent employees
% 95.3 95.1 94.7
Staff with temporary contracts % 4.7 4.9 5.3
Staff under collective bargaining agreements3 % 99.4 98.2  98.3
Sickness ratio % 6.1 5.3  5.5
Sick leave days per employee
15 12 12
Length of service in years (Ø)
16.4 16 15.2
Number of nationalities4
82 78 -
Staff with disabilities
%
5.9 5.8 5.6
Staff with flexible working hours
%
83.6 85.1 82.6
Staff eligible for mobile working
%
91.7 88.7 87.4
Staff eligible for sabbatical / time off / additional days off

66.8 64.2 60.4
Staff with access to medical care (e.g. company doctor, health insurance)
%
91.3 89.4 92.1
Staff with access to medical benefits (e.g. Covid vaccination, check-ups and screening)5
%
83.7 75.4 84.4
Staff in company pension plans5
%
71.1 70.8 73.4
Employees with financial support for staff catering4
% 80.1 81.1 -
Employees in parental leave4

981 895 -
Duration of parental leave in months (Ø)4

5.7 5.8 -

1 Unless otherwise stated, the values refer to in-house and salaried field staff of ERGO Group’s fully consolidated entities.
2 Some international ERGO companies were sold in 2021. This reduced the total number of staff.
3 The figure includes in-house and salaried field staff at the operational ERGO companies in Germany.
4 Reported since 2021.
5 Percentage of staff with corresponding contractual agreement



Equal participation of men and women in managerial positions
Unit 2022 2021
2020
Women in managerial positions % 39.6 38.4 37.6
Share of women by management level:
1. Executive level (z.B. Head of division)     % 34.9 35.2
30.6
2. Executive level (z.B. Head of department)   % 36.5 34.1
32.0
3. Executive level (z.B. Team lead)  % 41.0 39.4
40.5


Employee turnover

Unit 2022 2021
2020
Total newly hired employees

2,967 1,314
2,163
Female
  583 753
1,276
Male
  2,384 561
887
Fluctuation rate % 10.1 7.6
9.8
Voluntary fluctuation (termination by employee)  % 5.5 4.4 
3.2
Lay-offs (termination by company)  % 0.8 0.5
0.9
Open positions filled by internal candidates   3,968 2,167
3,134


Basic and advanced training at the ERGO Group
Unit 2022 2021
2020
Cost of advanced training per employee   €  755 673 445
Hours of advanced training per employee 21.6
17,0 28.6
Total training hours
  554,192
425,224
711,007
Training hours (online) per employee
  11.4 6.6 19.6
Total training hours (online)
  293,980 163,733 485,939


Basic and advanced training at the ERGO Group in Germany
Unit 2022 2021
2020
Trainees (including agency trainees) 833 919 908
Ratio of trainees to working staff % 5.1 5.5 5.2
Training hours of sales partners1 205,044 216,086 174,100

Advanced training hours for salaried and self-employed field staff. The figures include central advanced training programmes organised by ERGO, as well as local training measures within the scope of the EU Insurance Distribution Directive, and the “Good Advice” initiative of the German Insurance Association and its Code of Conduct for insurance sales.