eProcurement Platform
eProcurement Platform

The ERGO Group's procurement department works with Coupa, a cloud-based ePro-curement platform (www.coupa.com). All purchasing processes are gradually being han-dled via this platform. The use of Coupa is free of charge for you as an ERGO Group supplier.

ERGO Group is using the following procurement modules: 

Supplier Management

Harmonised procedures for the setup of new suppliers and their regular re-certification. E-mail requests will remind you to update your data.

Online tenders and e-Auctions

Participate online sourcing events to which you will be invited by e-mail from ERGO Group’s Procurement Department.

Contract Management

The module for the creation and management of contracts allows the direct cooperation between procurement and suppliers by using the single source of truth-methodology.

Catalogue Management

Catalogues contain goods and services. Agreed prices with suppliers allow accelerated and standardised processing.

Procure-to-Pay (P2P)

Covers all operative pro-curement activities, from the requisition and order to the goods receipt and In-voice posting including the clarification of any differ-ences.

Contingent Workforce Management (CWM)

Creating the single source of truth to address business needs by getting the service worker on boarded faster and making it easier to track contracts to completion.

Advantages for suppliers:
  • Foundation for a long-term business relationship
  • Automated processes reduce costs and effort for the supplier
  • Transparency, as the status can be seen by all parties involved at any time
  • High user friendliness
  • Reduce error rates
  • VAT-compliant invoicing
Technical requirements
  • You need an internet-connected device with an internet browser.
  • Software installation is not required.
  • Please ensure that you can receive emails from the following senders and that they do not end up in your spam folder: @supplier.coupahost.com and @ergo.coupahost.com.

Coupa Supplier Portal

Coupa Supplier Portal

The Coupa Supplier Portal (CSP) is a free tool for suppliers to easily do business with ERGO Group and other customers who use Coupa.

Main benefits:

  • Receive and review Purchase Orders
  • Send Invoices and Credit Notes
  • Create and manage Catalog Items
  • Manage your Company Profile
  • Work collaboratively on the platform
  • Suppliers must provide only one e-mail address for the creation of the CSP ac-count

More information is available on the Coupa website:


Coupa Supplier Portal (CSP) FAQ

Sourcing Supplier FAQ

ERGO Supplier Service Contract Worker Portal (SSCWP)

This ERGO Supplier Service Contract Worker Portal is built on the Coupa Contingent Workforce* Management module and provides extensive functionality to source, procure, onboard, and manage contingent worker providers and resources including staff augmentation, SOW agreements, and MSP relationships.

Main benefits:

  • New Services and Resources Requisition
  • Screening= Applicants with Questionnaires
  • Intelligently Matching Applicants to Talent Requirements
  • New Worker On-Boarding
  • Advanced Worker Time and Deliverable Tracking
  • Worker Off-Boarding
  • Advanced SOW Services Management
  • Advanced Vendor and Contingent Workforce Program Performance Monitoring
  • MSP Provider Support
  • Visibility into all Services Spend with Business Intelligence

*Source: https://get.coupa.com/rs/950-OLU-185/images/CCW_datasheet.pdf. Not all functions are in use at the ERGO Group.

More information is available on the Coupa website:

Coupa Contingent Workforce Management

Optimize Management of External Workers

Download box

Conditions of Purchase

Here you will find all the necessary documents for cooperation in their current version:

Declaration of confidentiality (PDF)

Anticorruption Agreement (PDF)

Global Compact (PDF)

Information on the Kritis Ordinance (KritisV) (PDF)

External Security Incident Management Process (PDF)

General Terms and Conditions of Purchase (GTCP) (PDF)


General terms and conditions of Purchase (GTCP) (valid until 21.4.2021, PDF)

Instructions & Templates

We have prepared the following documents for you:

Register and recertify

ERGO Supplier Onboarding Example (PDF)

Start using CSP: Get registered and certified (PDF)

QRC CSP-Registration and Certification (PDF)


eInvoicing for Supplier of ERGO Group (PDF)

Manage Purchase Orders, Invoices and Credit Notes with CSP (PDF)

QRC Manage POs, Invoices and Credit Notes with CSP (PDF)

Creation of external catalogues

...by supplier (CSP) (PDF)

...by buyer (PDF)

Recording of external employees 

Record sheet (XLSX)

Information on the Creation and Maintenance of Service Workers (SSCWP) will be published here shortly.

Become a business partner

You would like to become a business partner of the ERGO Group? Here you will find all information about the process.

Information for existing suppliers

You are already a business partner of the ERGO Group? Here you will find important information for cooperation.