Existing suppliers

An up-to-date and consistent data basis is essential for a smooth procure-to-pay process. In order to guarantee this, you have the option of maintaining your master data in the CSP yourself or to have it updated by our procurement team.

Creation and modification via the CSP (COUPA SUPPLIER PORTAL)
If you are connected to ERGO Group via the CSP, you have the option of entering and maintaining your credit master data yourself in the portal. All changes are then transferred to the ERGO Group procurement team and checked by our staff. In this way, a four-eyes principle is guaranteed to ensure the correctness of the data entered and to prevent attempted fraud. Please use the linked instruction to create or maintin your Coupa account.

Installation and maintenance by ERGO Group
If you do not use the CSP, you can also have your data updated by our Procurement Team. Our staff will make any necessary changes to your vendor master data in the Coupa instance so that your invoices can be paid as quickly and securely as possible. Send changes to coupa@ergo.de.

The use of Coupa is not only to enable an efficient ordering process, but also to ensure that your invoices are processed and paid quickly. With Coupa, you can also transmit your invoices electronically to ERGO Group. This ensures that your data is transferred in a matter of seconds and supports automatic invoice processing. Please find all options for sending your invoice electronically in this document.

eInvoicing via CSP
How to transmit your invoices to ERGO via the CSP is explained in detail in this document.

Do you need information on how to recertify or create a catalogue on our eProcurement platform Coupa? Then please take a look at our instructions, which you can download from the box below. 

You are obliged to notify us of all persons you use to perform the services agreed with us. For this purpose, please complete the Excel file in full and send it by e-mail to CPExterne@ergo.de, stating the order number in the subject line.