The use of Coupa is not only to enable an efficient ordering process, but also to ensure that your invoices are processed and paid quickly. With Coupa, you can also transmit your invoices electronically to ERGO Group. This ensures that your data is transferred in a matter of seconds and supports automatic invoice processing. Please find all options for sending your invoice electronically in this document.
eInvoicing via CSP
How to transmit your invoices to ERGO via the CSP is explained in detail in this document.
Invoices via PDF documents
Invoicing through PDF documents enables efficient and smooth processing. A new automation tool facilitates the handling of PDF invoices, promotes the environmentally friendly transition from paper to digital, and accelerates the entire process.
As of now, we kindly request all invoices related to Coupa orders to be sent to the following central email address:
Starting from November 23, 2023, we are introducing a new automation tool directly linked to Coupa. It offers seamless integration, efficient processing of PDF invoices, and expedited invoice verification through AI-driven matching with orders.
These measures significantly reduce invoice processing times and contribute substantially to enhancing the efficiency of our procurement and invoice verification processes.
Please ensure to send your invoices directly to the specified billing address to adhere to the standard process.