Diversity and gender equality in AI


How AI is developing and what issues need to be addressed

Digitalisation & Technology, 19.02.2024

In the dynamic landscape of technology, one innovation stands out as a pioneer of change – Artificial Intelligence (AI). This groundbreaking phenomenon not only reshapes whole industries like ours but also prompts critical reflections on its broader societal, ethical, and security implications. 

Diversity and gender equality in AI

While its transformative potential is undeniable, the ongoing discourse surrounding AI brings into focus an equally critical issue – gender inequities. This underscores the pressing need for diversity and inclusion within the rapidly advancing field of AI. In addition, there have been problems with racism and trustworthiness in the past, simply because AI is still, of course, far from perfect.

AI's Expansive Impact on Daily Life

AI's influence exceeds traditional IT boundaries, entering seamlessly into our daily lives. From conversing with virtual assistants like Alexa and Siri to unlocking novel business possibilities through Natural Language Processing (NLP) and Natural Language Generation (NLG), AI is becoming an integral part of our social fabric (Source: Materials from AI & Big Data Conference that took place 1-2 October 2023, Wired Magazine and TechCrunch).

AI as a Catalyst for Gender Equality

Advocates suggest that AI, in addition to addressing global challenges, should actively contribute to promoting gender equality within its own development. Recognition of the necessity of diversity, encouraging women's participation in AI research and development is perceived as a strategic move. By incorporating diverse perspectives, the AI landscape can evolve to offer more inclusive and unbiased solutions.

AI as a Potential Threat

Concerns about the potential risks of artificial intelligence are high, emphasizing the importance of developing technology with a careful approach to gender bias. Experts caution that overlooking these biases could perpetuate societal inequalities, posing a huge challenge that requires immediate attention:

"There may be threats to human society if machine super intelligence eventually reaches levels comparable to those of humans in the very long run." Nick Bostrom, Oxford University

"It still cannot be predicted whether AI is the best or worst thing that happens to humankind." Stephen Hawking

Current State of AI

Despite its rapid advancements, AI remains in its developmental infancy. Unforeseen errors, the strengthening of stereotypes, and challenges in routine tasks, such as human-level driving under unpredictable conditions, highlight the obstacles faced by AI developers. These challenges highlight the need for concerted efforts towards diversity and increased public engagement in the development of AI.

Legal and Ethical Considerations

The legal landscape surrounding AI is foggy, lacking the necessary regulatory oversight. Ethical concerns, particularly those related to biases in AI systems, represent critical issues that demand swift resolution. The cautionary tale of the chatbot called "Tay", with its discriminatory behavior, serves as a stark reminder of the ethical pitfalls associated with AI development, including gender, as well as racist, biases. Engineers created "Tay" to seem like a natural on the internet by training it to emulate the speech patterns of a female through online encounters. Within hours of "Tay" being exposed to racist and anti-Semitic trolls' remarks, they had to shut down the project because of the aggressive and disrespectful words the chatbot used.

Empowering Women in AI

Furthermore: Looking ahead, strong emphasis must be placed on empowering women in AI. This involves fostering educational opportunities, implementing mentorship programs, and actively promoting diversity in AI research and development. By cultivating a more inclusive environment, the AI landscape can benefit from a broader range of perspectives and ideas, says our colleague, tech expert Nakeema Stefflbauer:

“The data used to train NLP or computer vision models creates the context for future outputs. In the insurance industry, challenges such as data scarcity for women at various stages of life means we need to take extra care with the data sources that algorithms ingest. If we can avoid skewing the data profile of our female customers, we can lessen the risk of unintended bias.”

Dr. Nakeema Stefflbauer, Delivery Division Director at ERGO Technology & Services Poland

Looking Forward

As AI continues its relentless advance, experts stress the urgency of addressing ethical concerns and biases, with a specific focus on mitigating gender disparities. Collaboration between sociologists and IT practitioners is essential to formulate better practices and tools for AI management. This collaborative effort ensures that future regulations align with both social and technological perspectives. The time has arrived to actively shape the future of work, living, and our collective worldview influenced by the modern tech stack. A commitment to diversity and gender equality in AI is not just an aspiration; it is a necessary foundation for a more inclusive and equitable future.

Your opinion
If you would like to share your opinion on this topic with us, please send us a message to next@ergo.de.

Related articles

Digitalisation & Technology 31.10.2022

What is the AI Factory?

What is ERGO's AI Factory all about? Nadine Marquard from Versicherungsforen Leipzig talked to Felix Wenzel, Head of Data Engineering, about the cloud-based solution. In the interview, he explains why the IT platform is ideal for the implementation of AI applications and why it is crucial to convince the business units of the benefits of AI.

Digitalisation & Technology 20.01.2021

“Bots create acceptance for digitisation”

The artificial intelligence (AI) team at ERGO has a small, highly efficient sister: Every two weeks, the colleagues in the Robotic Process Automation (RPA) unit launch new robots that quickly increase process efficiency in claims or customer management. But what is particularly important to Mark Klein, the Chief Digital Officer, is that the robots have contributed more to the acceptance of digitisation among employees than any other change measure. Four reasons for this.

Digitalisation & Technology 03.07.2024

Digital Culture: Unlocking the potential of innovation

Who drives innovation? How can people be inspired by new technologies (such as AI, VR or the metaverse)? And what mindset is needed for a successful digital culture? ERGO CDO Mark Klein and Nina Michahelles from Google talked about these topics in the first //next Talk.