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Welcome to the ERGO Group

Phone

E-Mail

Phone

+49 211 477-7100

Further contacts

E-Mail


kontakt@ergo.de


Further contacts

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Erstkontaktinformation nach § 15 Abs. 1 VersVermV

Facts & figures

Management

Sustainable business practices

Employees

Environment

Commitment

Reporting und figures

Regulations and Guidelines

As a financial services provider, we rely to a great extent on trust. In order to prevent any - however unintentional - reputational damage, clear rules of conduct for all members of the Board of Management, employees and self-employed sales staff are required.

However, it is our common understanding that we do not just wish to comply with legal and regulatory requirements. We feel committed to high ethical standards and principles.

Code of Conduct

In order to make our views of an integral corporate conduct transparent, we have defined and laid them down in binding Codes of Conduct.

  • The Munich Re (Group) Code of Conduct for all salaried employees, senior executives and members of the Boards of Management of Munich Re and its companies* provides guidance for legally impeccable behaviour based on ethical principles. With the Code of Conduct, we express our understanding of value-based management. The Code of Conduct also includes a procedure to report any legal violations in order to be able to immediately act on any possible misconduct.

    Code of Conduct Munich Re (Group) (PDF)

    *ERGO is part of Munich Re

  • With the Code of Conduct for self-employed sales partners, ERGO agrees binding rules of conduct with its self-employed sales partners which make the requirements for responsible conduct in daily work transparent. The code has been laid down jointly by their representative associations and mark the commitment of both ERGO and its sales partners to attach the utmost importance to the quality of business, advice to customers and dealings with each other within their cooperation.

    Code of Conduct for self-employed sales agents of German ERGO Companies:
    Code of Conduct for Sales Agents (PDF)

  • The Code of Conduct of the German Insurance Association for the Sale of Insurance Products (GDV Code of Conduct) focuses on the interests of customers and the quality of customer advice. ERGO also aims to provide customers with the best possible and individual advice. ERGO therefore regards the GDV Code of Conduct as the basis for cooperation with business partners and agents and has joined the Code against this background.

    GDV Code of Conduct for Sales Agents (German website)

  • The ERGO Supplier Code of Conduct is designed to help ensure that all third-party suppliers providing goods and/or services to an ERGO company meet our standards for protection of the environment, fair and respectful treatment of their workforce, safe working conditions, zero tolerance regarding corruption, and ethical business practices.

    Supplier Code of Conduct (PDF) 

Further regulations and reports

  • The German Stock Corporation Act requires stock corporations to have Articles of Association. They determine the company’s legal name and the registered residence, as well as the amount of share capital and the number of members on the Board of Management and the Supervisory Board.

    ERGO Articles of Association (German version, PDF)

  • ERGO and the companies belonging to the Group acknowledge their responsibility for environmental protection and sustainability. The sustained protection of environment and society is an investment into the future. We consider environmental protection as an essential part of our corporate governance. Our aim is to protect and preserve the environment and the natural basis of life for today’s and future generations.

    ERGO Environmental Guidelines (PDF)

  • Since 2017, Munich Re publishes a separate non-financial statement for the Group as a whole, including ERGO, in accordance with Sections 289b (3) and 315 (b) of the German Commercial Code (HGB).

    Non-financial statement Munich Re

    You can find detailed non-financial information on ERGO under “Sustainability Reporting”.

    ERGO Sustainability Reporting

  • Artificial intelligence (AI) has the potential to fundamentally change the economy and our everyday lives. Some AI visions of the future have already become reality in recent years. However, the growing possibili-ties for using AI are also accompanied by concerns and risks. ERGO will exploit the potential of AI for itself and take these concerns and risks into account. Our core values are reflected in the Munich Re Group Code of Conduct. In addition, the following guidelines define how we at ERGO want to use artificial intelligence and the underlying data.

    Guidelines for dealing with AI (German version, PDF)