Our goal is, to the best of our knowledge and ability, to prevent or mitigate any potentially adverse impacts of our business on human rights compliance. To ensure fulfilment of our due diligence obligations, we have therefore established processes for identifying risks concerning the infringement of human rights and for addressing them with appropriate measures.
Our corporate due diligence requirements are set out in various guidelines, codes and work instructions. The processes include the following components:
A risk management system with clearly defined processes and responsibilities:
- Regularly conducting risk analyses
- Embedding preventive and remedial measures in our business units
- Monitoring and reviewing the effectiveness of measures
Complaints management system
Documentation and reporting