In order to make our views of an integral corporate conduct transparent, we have defined and laid them down in binding Codes of Conduct. The Code of Conduct for all salaried employees, senior executives and members of the Boards of Management of ERGO Group AG and its German and international subsidiaries provides guidance for legally impeccable behaviour based on ethical principles.
With the Code of Conduct, we express our understanding of value-based management. The Code also includes a procedure to report any contraventions of law in order to be able to immediately act on any possible misconduct.
Code of Conduct for staff, senior executives and management of ERGO and its companies:
ERGO Code of Conduct (PDF)
A separate Code of Conduct for the self-employed sales agents of German ERGO companies has been laid down jointly by their representative associations and ERGO. The rules mark the commitment of both ERGO and its sales partners to attach the utmost importance to the quality of business, advice to customers and dealings with each other within their cooperation.
Code of Conduct for self-employed sales agents of German ERGO Companies:
ERGO Code of Conduct for Sales Agents (PDF)
The ERGO Group signed up to the Code of Conduct for Sales Agents of the German Insurance Association (GDV) on 1 July 2013, making it one of the first insurers to do so. It concerns all German subsidiaries selling insurance products.
GDV Code of Conduct for Sales Agents (German website)
The ERGO Supplier Code of Conduct is designed to help ensure that all third-party suppliers providing goods and/or services to a ERGO company meet our standards for protection of the environment, fair and respectful treatment of their workforce, safe working conditions, zero tolerance regarding corruption, and ethical business practices.
ERGO Supplier Code of Conduct (PDF)