ERGO Group

ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in about 30 countries and concentrates on Europe and Asia. ERGO offers a comprehensive spectrum of insurance, provision and services.

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Media information

Weather disaster

ERGO providing assistance for affected customers and employees

Package of measures will facilitate prompt and uncomplicated help

//next by ERGO

Always available: How chatbots inspire customers and colleagues

Of all the dedicated insurance experts at ERGO, one has by far the most working hours because he works around the clock. //next reveals how Alfred, the digital assistant, supports customer service - and has become extremely popular with customers and colleagues as a result.

Magazine

What does it mean to be trans?

ERGO employee Julia Dursch is transgender. She was assigned male gender at birth, but she always felt that she was a woman. In an interview, she tells us about her journey to find her own gender identity, and why openness and freedom are so important to her.

Welcome to //next!

What drives the insurance industry? Which trends should be looked at more closely - and how should they be dealt with? With the online magazine //next, ERGO has created a platform where experts reflect on necessary innovations and technological developments in the insurance industry.

Insurance is a technology business

The Tech Trend Radar 2021 is out now – it provides information about technology-driven trends in 2021 that are relevant to the global insurance sector. The TTR is a collaborative initiative by Munich Re and ERGO. This year’s report contains 58 trends that have strategic and operative relevance for the insurance industry. The trends are categorised into four trend fields: Human-centricity, Connected World, Artificial Intelligence and Enabling Technologies.

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