Media information, 8 May 2025
Insurance in the age of AI: “Tech Trend Radar 2025”
Joint publication from ERGO and Munich Re offers insurers an overview of tech-driven trends and their effects on the industry.
What technological innovations will shape the insurance industry in 2025? How will AI Agents, Spatial Intelligence, and Digital Healthcare affect our industry? What opportunities and challenges do new technologies bring in the areas Autonomous Interactions, Deepfake Defence, and AI Search Engines for insurers’ value chains? The Tech Trend Radar 2025 offers answers to these and many other questions. The report, jointly prepared by ERGO and Munich Re, assesses a range of current tech trends from the areas Healthy Humans, Connected Experience, Data & AI, Cyber & Crypto, and Redefining Industries in terms of their maturity and relevance for insurers. The publication offers a guide to the most important technological drivers for the insurance sector, helping readers grasp them and translate their economic implications into business decisions.
Martin Thormählen, Chief Technology Officer Business Technology at Munich Re, on the new Tech Trend Radar: “In the ‘age of intelligence’, all firms want to digitally advance their business models throughout the value chain. The strategic implementation of that ambition requires massive investments and solid expertise, e.g. in new energy-storage solutions or personalised healthcare. Generally speaking, deploying new technologies comes down to finding a sound balance of opportunities and risks – which is insurers’ core competence. In this regard, the Tech Trend Radar gathers our latest expert assessments on 36 trends that insurers can use for the benefit of their business and their insureds on their transformation journey.”
Daniel Grothues, Chief Architect Primary Insurance, ERGO Group AG, adds: “In today’s insurance landscape, Artificial Intelligence is more than just a tool – it’s a strategic necessity. With the Tech Trend Radar, our goal is to shed light on this and other technological developments that will change the insurance business. It’s about scalable solutions that can boost efficiency, mitigate risks, and have lasting effects on an insurer’s entire value chain. Those insurers who combine strategic vision with intelligent solutions will be able not only to successfully respond to dynamic market changes but also to proactively exploit market potential.”
The Tech Trend Radar 2025 is the 12th instalment in the series of reports, released annually. All content was prepared by experts from Munich Re and ERGO Group. You can download the latest Tech Trend Radar at www.ergo.com/techtrendradar or at www.munichre.com/ttr2025.
Further information
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