ERGO Technology & Services Management AG (ET&SM)

ET&SM is one of the four operating holdings of ERGO Group (along with ERGO Deutschland, ERGO International and ERGO Digital Ventures). It has a unique cross-cutting mandate to be a global technology and services provider for the entire ERGO Group.

About ET&SM

Since January 2021, ERGO Technology & Services Management is the main outsourcing provider of IT for ERGO Group. Based on the Target Operation Model the software, supporting services and infrastructure are organized in three on-, near- and offshore hubs in Germany (ITERGO Informationstechnologie GmbH), Poland (ERGO Technology & Services S.A.) and India (in build-up). ITERGO has been moved under management oversight by ET&SM, to be incorporated in the global tech-hub structure. ET&SM has a strong commitment to local IT in proximity to the business. 

ET&SM brings together IT professionals with capabilities and capacities on the global level, delivering solutions based on insights into customer needs. It stands for: the agile mindset, leadership, drive, collaboration, accountability and effectiveness in all that is done. ET&SM plays a vital role in the success of ERGO Group helping to shape optimal insurance products and develop the most effective customer channels.

ET&SM supports ERGO with its extensive expertise in technology by
  • Bringing together solutions based on insights into customer needs and creating engaging sustainable cross-channel digital functionalities.
  • Providing deep expertise not only in developing and maintaining complex core systems but also in building solutions based on emerging technologies.
  • Deploying new ways of working to accelerate time to market for technology and digital platforms.
  • Effectively steering the delivery of digital assets across the ERGO Group; bundling the existing technology expertise, building efficient and agile processes, and optimizing products globally.
  • Leveraging best-in-class expertise and capabilities of different teams to deliver high quality end-to-end solutions and to respond quickly to changing customer expectations.
  • Creating an inspiring international working environment for IT professionals offering cross-border development potential within the multi-campus model.

Technology units

ITERGO Informationstechnologie

Since January 2021 ITERGO Informationstechnologie GmbH is incorporated in the ET&SM tech-hub structure. The company develops and implements IT solutions that can be used globally, and designs and maintains a modern infrastructure, thus ensuring that ERGO is constantly working with the latest information technology. ITERGO is located in Düsseldorf, Hamburg, Cologne and Munich.

ERGO Technology & Services

ERGO Technology & Services S.A. (ET&S) based in Poland was established in January 2021 following the merger of ERGO Digital IT and Atena, leveraging the strengths and capabilities of both organizations within one entity. ET&S combines the knowledge and skills of IT specialists coming from different backgrounds to create a full-service technology company based on a global Target Operating Model. The company is located in Warsaw, Sopot, Gdańsk, Olsztyn and Berlin.

Management ET&SM

The Board of Management of ERGO Technology & Services Management AG operates internationally across different locations. It is supported by the management of ITERGO Informationstechnologie GmbH and of ERGO Technology & Services S.A.


Your future at ET&SM!

The way of working in the ERGO Technology & Services Management tech hubs enables employees to deliver value to the entire ERGO Group and to collaborate in empowered local, regional and international teams.


You have questions?

ERGO Technology & Services Management team will gladly help you with your questions – here you can find the contact details of ET&SM and the locations in Poland and Germany!