Since January 2021, ERGO Technology & Services Management is the main outsourcing provider of IT for ERGO Group. Based on the Target Operation Model the software, supporting services and infrastructure are organized in three on-, near- and offshore hubs in Germany (ITERGO Informationstechnologie GmbH), Poland (ERGO Technology & Services S.A.) and India (in build-up). ITERGO has been moved under management oversight by ET&SM, to be incorporated in the global tech-hub structure. ET&SM has a strong commitment to local IT in proximity to the business.
ET&SM brings together IT professionals with capabilities and capacities on the global level, delivering solutions based on insights into customer needs. It stands for: the agile mindset, leadership, drive, collaboration, accountability and effectiveness in all that is done. ET&SM plays a vital role in the success of ERGO Group helping to shape optimal insurance products and develop the most effective customer channels.