About ET&SM

Since January 2021, ERGO Technology & Services Management is the main outsourcing provider of IT for ERGO Group. Based on the Target Operation Model the software, supporting services and infrastructure are organized in three on-, near- and offshore hubs in Germany (ITERGO Informationstechnologie GmbH), Poland (ERGO Technology & Services S.A.) and India (in build-up). ITERGO has been moved under management oversight by ET&SM, to be incorporated in the global tech-hub structure. ET&SM has a strong commitment to local IT in proximity to the business. 

ET&SM brings together IT professionals with capabilities and capacities on the global level, delivering solutions based on insights into customer needs. It stands for: the agile mindset, leadership, drive, collaboration, accountability and effectiveness in all that is done. ET&SM plays a vital role in the success of ERGO Group helping to shape optimal insurance products and develop the most effective customer channels.

• Bringing together solutions based on insights into customer needs and creating engaging sustainable cross-channel digital functionalities.
• Providing deep expertise not only in developing and maintaining complex core systems but also in building solutions based on emerging technologies.
• Deploying new ways of working to accelerate time to market for technology and digital platforms.
• Effectively steering the delivery of digital assets across the ERGO Group; bundling the existing technology expertise, building efficient and agile processes, and optimizing products globally.
• Leveraging best-in-class expertise and capabilities of different teams to deliver high quality end-to-end solutions and to respond quickly to changing customer expectations.
• Creating an inspiring international working environment for IT professionals offering cross-border development potential within the multi-campus model.