ERGO Technology & Services Management AG (ET&SM)

ET&SM is one of the four operating holdings of ERGO Group (along with ERGO Deutschland, ERGO International and ERGO Digital Ventures). It has a unique cross-cutting mandate to be a global technology and services provider for the entire ERGO Group.

About ET&SM

Since January 2021, ERGO Technology & Services Management is the main technologie and service provider for the ERGO Group. Based on the Target Operation Model the software, supporting services and infrastructure are organized in three on-, near- and offshore hubs in Germany (ITERGO Informationstechnologie GmbH), Poland (ERGO Technology & Services S.A.) and India (ERGO Technology & Services Pvt. Ltd.). ITERGO has been moved under management oversight by ET&SM, to be incorporated in the global tech-hub structure. ET&SM has a strong commitment to local IT in proximity to the business. 

ET&SM brings together IT professionals with capabilities and capacities on the global level, delivering solutions based on insights into customer needs. It stands for: the agile mindset, leadership, drive, collaboration, accountability and effectiveness in all that is done. ET&SM plays a vital role in the success of ERGO Group helping to shape optimal insurance products and develop the most effective customer channels.

ET&SM supports ERGO with its extensive expertise in technology by:
  • Bringing together solutions based on insights into customer needs and creating engaging sustainable cross-channel digital functionalities.
  • Providing deep expertise not only in developing and maintaining complex core systems but also in building solutions based on emerging technologies.
  • Deploying new ways of working to accelerate time to market for technology and digital platforms.
  • Effectively steering the delivery of digital assets across the ERGO Group; bundling the existing technology expertise, building efficient and agile processes, and optimizing products globally.
  • Leveraging best-in-class expertise and capabilities of different teams to deliver high quality end-to-end solutions and to respond quickly to changing customer expectations.
  • Creating an inspiring international working environment for IT professionals offering cross-border development potential within the multi-campus model.

Technology units

ITERGO Informationstechnologie

Since January 2021 ITERGO Informationstechnologie GmbH is incorporated in the ET&SM tech-hub structure. The company develops and implements IT solutions that can be used globally, and designs and maintains a modern infrastructure, thus ensuring that ERGO is constantly working with the latest information technology. ITERGO is located in Düsseldorf, Hamburg, Cologne and Munich.

ERGO Technology & Services Poland

ERGO Technology & Services S.A. (ET&S) based in Poland was established in January 2021 following the merger of ERGO Digital IT and Atena, leveraging the strengths and capabilities of both organizations within one entity. ET&S combines the knowledge and skills of IT specialists coming from different backgrounds to create a full-service technology company based on a global Target Operating Model. The company is located in Warsaw, Sopot, Gdańsk, Olsztyn and Berlin.

ET&S India
ERGO Technology & Services India

ERGO Technology & Services Pvt. Ltd. (ET&S), based in India, was established in Mumbai, India's financial capital, at the beginning of 2022. Together with the two other technology hubs in Germany and Poland, the company aims to build capabilities that drive the ERGO Group’s digital growth. With its start-up mindset, ET&S in India is highly focused on an inclusive work culture that promotes learning and performance.

Management ET&SM

The Board of Management of ERGO Technology & Services Management AG operates internationally across different locations. It is supported by the management of ITERGO Informationstechnologie GmbH, ERGO Technology & Services S.A. and of ERGO Technology & Services Pvt. Ltd.


Your future at ET&SM!

The way of working in the ERGO Technology & Services Management tech hubs enables employees to deliver value to the entire ERGO Group and to collaborate in empowered local, regional and international teams.


You have questions?

ERGO Technology & Services Management team will gladly help you with your questions – here you can find the contact details of ET&SM and the locations in Germany, Poland and India.