New ERGO e-bike insurance: worldwide all-risks cover, 100% reimbursement of purchase price, electronics and mobility cover

Comprehensive cover for the fast-growing e-bike segment

Media Information, 07.04.2021

Electric bicycles are becoming more and more popular in Germany. The number of private households that own at least one e-bike has almost tripled in the last five years. With immediate effect, ERGO is offering e-bike insurance with comprehensive all-risks cover valid worldwide. It includes 100% reimbursement of the purchase price in the event of total loss or loss of the bicycle over the full term of the contract. It also includes electronics, battery and mobility cover.


E-bikes are driving a boom in the bicycle industry, with double-digit growth in some cases. During the Covid crisis in 2020, sales were some 43% up on the same period in the previous year (source: Zweirad-Industrie-Verband, the German bicycle industry association). The new e-bike insurance covers “pedelecs”, colloquially referred to as e-bikes, which provide motor assistance up to 25 km/h. Faster bikes such as s-pedelecs, with assistance up to 45 km/h, have to be covered through motor insurance. As Peter Schnitzler, who heads up the third-party liability and property lines of business, explains, “E-bikes offer a new form of mobility, but do pose different challenges from traditional bicycles. For example, with sensitive electronics, a larger range and usually a significantly higher value, a loss or repair can easily become very expensive. We have therefore put together an all-inclusive package”.

Worldwide all-risks cover
The e-bike insurance offers comprehensive, worldwide cover for all kinds of destruction, damage, theft, burglary and robbery. In the event of total loss, ERGO reimburses 100% of the purchase price during the entire term of the contract – with no deductions. The insurance also covers premature deterioration in the battery’s performance, applying if performance falls by over 50% in the first three years following purchase of a new battery. Defects in materials, construction and manufacture are also covered – losses occurring after expiry of the manufacturer's or supplier’s guarantee or warranty obligations are insured.

Electronics and mobility protection
At the heart of an e-bike are its sensitive electronics. It was important for the e-bike insurance to reflect that, so it covers damage caused by short circuits, induction, overvoltage and moisture. And thanks to the mobility protection, a mechanical problem doesn’t mean the trip is over. Because ERGO reimburses costs resulting from a breakdown, e.g. the journey home by taxi, the recovery service or even overnight hotel accommodation – up to €500 per breakdown and €1,000 per year. Customers are free to choose the workshop carrying out the repair. As Andrea Mondry, member of the Board of Management of ERGO Versicherung put it, “When we designed the product, our focus was always on what customers need. We are there for our customers when it matters”.

You can find the new e-bike insurance online at

Andrea Mondry

Member of the Board of Management of ERGO Versicherung AG

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Picture Digital (JPG file)

For further information, please contact:

Claudia Wagner

Media Relations

Tel +49 211 477-2980

About the ERGO Group AG
ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in around 30 countries and concentrates on Europe and Asia. Four separate units operate under the umbrella of the Group: ERGO Deutschland AG, ERGO International AG, ERGO Digital Ventures AG and ERGO Technology & Services Management AG. German, international, direct and digital business as well as the global management of IT and tech-nology services are combined there.
About 38,000 people work for the Group, either as salaried employees or as full-time self-employed sales representatives. In 2020, ERGO recorded a total premium income of over 18 billion euros and rendered benefits to customers (gross) of around 16 billion euros. ERGO is part of Munich Re, one of the world's leading reinsurers and risk carriers.
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This press release contains forward-looking statements that are based on current assumptions and forecasts of the management of ERGO Group. Known and unknown risks, uncertainties and other factors could lead to material differences between the forward-looking statements given here and the actual development, in particular the results, financial situation and performance of our Company. The Company assumes no liability to update these forwardlooking statements or to conform them to future events or developments.

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