It is our wish to promote the diversity and the varied potential of the people in our workforce, totalling almost 27,000 employees. Ultimately, their expertise and innovative powers make them key drivers for the success of our Business.
ERGO Group employees1
|
|
2020 |
2019 |
2018 |
Total employees
|
|
26,436
|
26,7282
|
28,522 |
Employees by region
|
|
|
|
|
Germany
|
% |
53.4
|
53.6
|
51.2 |
|
Total Germany
|
|
14,108
|
14,321
|
14,605 |
Rest of Europe
|
% |
46.3
|
46.1
|
48.4 |
Other regions
|
% |
0.3
|
0.3
|
0.4 |
|
Total International
|
|
12,328
|
12,407
|
13,917 |
Employees by function
|
| In-house staff |
|
22,250
|
22,599
|
23,692 |
Salaried field staff
|
|
3,123
|
3,182
|
4,830 |
Self-employed field staff
|
|
11,497
|
11,442
|
11,6204 |
| Others (e.g. clinical staff)3 |
|
1,063
|
947
|
- |
| Employees by contract type |
| Full-time employees |
% |
79.7 |
77.1
|
75.1 |
| female |
%
|
49.7 |
49.4
|
49.4 |
| male |
%
|
50.3 |
50.6
|
50.6 |
Part-time employees
|
% |
17.7 |
20.3
|
21.4 |
| female |
%
|
87.4 |
85.7
|
84.7 |
| male |
%
|
12.6 |
14.3
|
15.3 |
Dormant employment contracts
|
% |
2.6 |
2.7
|
3.4 |
| female |
%
|
89.3 |
89.9
|
91.0 |
| male |
%
|
10.7 |
10.1
|
9.0 |
Staff with temporary contracts
|
|
1,315 |
1,514
|
1,695 |
Staff under collective bargaining agreements4
|
%
|
98.3 |
95
|
90 |
Sickness ratio
|
%
|
5.5 |
6.3
|
6.5 |
Fluctuation rate
|
%
|
9.8 |
12.4
|
12.1 |
Length of service in years (Ø)
|
Years |
15.2 |
14.8
|
13.9 |
Women in management positions
|
%
|
37.6 |
38.3
|
38.3 |
Staff with disabilities
|
%
|
5.6 |
4.9 |
- |
Staff with flexible working hours5
|
%
|
82.6 |
77.7 |
- |
Staff eligible for mobile working5
|
%
|
87.4 |
67.7 |
- |
Staff with access to medical care (e.g. company doctor, health insurance)5
|
%
|
92.1 |
67.6 |
- |
Staff with access to medical benefits (e.g. flu jabs, check-ups and screening)5
|
%
|
84.4 |
82.8 |
- |
Staff in company pension plans5
|
%
|
84.3 |
- |
- |
|
1 Unless otherwise stated, the values refer to in-house and salaried field staff of the entire ERGO Group.
2 Certain foreign ERGO companies were sold in 2019. This reduced the total number of staff.
3 Other staff (e.g. clinical staff) have been reported separately since 2019.
4 The figure includes in-house and salaried field staff at the operational ERGO companies in Germany.
5 Percentage of staff with corresponding contractual agreement.
|
Employee structure of in-house staff (IHS) and salaried field staff (FS) at the ERGO Group in Germany and abroad
|
|
2020 |
2019 |
2018 |
|
IHS |
FS |
IHS |
FS |
IHS |
FS |
| Staff by gender |
|
|
|
|
Women
|
% |
58.5 |
48.6 |
58.6
|
58.6
|
59.0 |
55.4 |
| Men |
% |
41.5 |
51.4 |
41.4
|
51.3
|
41.4 |
44.6 |
| Average age |
Y |
44.4 |
46.9 |
43.9
|
46.7
|
43.2 |
43.9 |
| Age structure
|
|
|
|
|
|
|
| Staff under 30 |
% |
11.2 |
11.1 |
10.9
|
10.5
|
11.6 |
11.5 |
| Staff between 30 and 50 |
% |
56.0 |
44.9 |
58.8
|
46.3
|
61.3 |
56.7 |
| Staff over 50 |
% |
32.8 |
44.0 |
30.2
|
43.2
|
27.1 |
31.8 |
Basic and advanced training at the ERGO Group
|
|
2020 |
2019 |
2018 |
Cost of advanced training per employee
|
€ |
445 |
658 |
- |
| Days of advanced training per employee |
|
3.71 |
5.7 |
3.7 |
| Total training days
|
|
90,7951 |
142,287 |
100,080 |
Basic and advanced training at the ERGO Group in Germany
|
|
|
|
| Trainees (including agency trainees) |
|
908 |
876 |
842 |
Ratio of trainees to working staff
|
% |
5.2 |
4.9 |
4.7 |
Training days of sales partners2
|
|
26,7861 |
39,0783 |
29,200 |
1 Pandemic-related decrease, as classroom courses could not be completely replaced by online courses.
2 Advanced training days for salaried and self-employed field staff. The figures include central advanced training programmes organised by ERGO, as well as local training measures within the scope of the EU Insurance Distribution Directive, and the “Good Advice” initiative of the German Insurance Association and its Code of Conduct for insurance sales.
3 In 2019, the number of training days increased, in part due to new training courses on digitalisation in sales.
|