It is our wish to promote the diversity and the varied potential of the people in our workforce, totalling over 37,000 employees including our self-employed field staff. Ultimately, their expertise and innovative powers make them key drivers for the success of our Business.
ERGO Group employees1
|
| Unit |
2021 |
2020
|
2019 |
Total employees
|
|
24,9742 |
26,436 |
26,728 |
Employees by region
|
|
|
|
|
| Germany |
% |
55.3 |
53.4 |
53.6 |
|
Total Germany
|
|
13,816 |
14,108 |
14,321 |
| Rest of Europe |
% |
44.4 |
46.3 |
46.1 |
| Other regions
|
% |
0.3 |
0.3 |
0.3 |
|
Total International
|
|
11,158 |
12,328 |
12,407 |
Employees by function
|
In-house staff
|
|
21,486 |
22,250 |
22,599 |
Salaried field staff
|
|
3,488 |
3,123 |
3,182 |
Self-employed field staff
|
|
12,347 |
11,497 |
11,442 |
| Other (e.g. clinical staff ) |
-2
|
1,063 |
947 |
| Staff by gender |
Women
|
% |
56.7 |
57.7 |
57.8 |
| Men |
% |
43.3 |
42.3 |
42.2 |
| Age structure |
Staff under 30
|
% |
11.6 |
11.6 |
11.0 |
Staff between 30 and 50
|
% |
53.1 |
55.0 |
57.8 |
Staff over 50
|
% |
35.3 |
33.5 |
31.2 |
Average age
|
Y |
45.2 |
44.5 |
44.1 |
| Employees by contract type |
Full-time employees
|
% |
76.4 |
79.7 |
77.1 |
| Female |
|
47.5 |
49.7 |
49.4 |
| Male |
|
52.5 |
50.3 |
50.6 |
Part-time employees
|
% |
19.9 |
17.7 |
20.3 |
| Female |
|
86.2 |
87.4 |
85.7 |
| Male |
|
13.8 |
12.6 |
14.3 |
Dormant employment contracts
|
% |
3.7 |
2.6 |
2.7 |
| Female |
|
89.2 |
89.3 |
89.9 |
| Male |
|
10.8 |
10.7 |
10.1 |
| Staff with temporary contracts |
|
1,212 |
1,315 |
1,514 |
| Staff under collective bargaining agreements3 |
% |
98.2 |
98.3 |
95 |
| Sickness ratio |
% |
5.3 |
5.5 |
6.3 |
| Sick leave days per employee |
|
12 |
12 |
14 |
| Length of service in years (Ø) |
|
16 |
15.2 |
14.8 |
| Number of nationalities4 |
|
78 |
- |
- |
Staff with disabilities
|
%
|
5.8 |
5.6 |
4.9 |
Staff with flexible working hours5
|
%
|
85.1 |
82.6 |
77.7 |
Staff eligible for mobile working5
|
%
|
88.7 |
87.4 |
67.7 |
Staff eligible for sabbatical / time off / additional days off5
|
%
|
64.2 |
60.4 |
61.8 |
Staff with access to medical care (e.g. company doctor, health insurance)5
|
%
|
89.4 |
92.1 |
67.6 |
Staff with access to medical benefits (e.g. Covid vaccination, check-ups and screening)5
|
%
|
75.4 |
84.4 |
82.8 |
Staff in company pension plans5
|
%
|
70.8 |
73.4 |
- |
Employees in parental leave44
|
|
895 |
- |
- |
Duration of parental leave in months (Ø)4
|
|
5.8 |
- |
- |
1 Unless otherwise stated, the values refer to in-house and salaried field staff of the entire ERGO Group.
2 Some international ERGO companies were sold in 2021. This reduced the total number of staff.
3 The figure includes in-house and salaried field staff at the operational ERGO companies in Germany.
4 Reported since 2021.
5 Percentage of staff with corresponding contractual agreement
|
| Equal participation of men and women in managerial positions |
| Unit |
2021
|
2020
|
2019 |
|
Women in managerial positions |
% |
38.4 |
37.6
|
38.3
|
Share of women by management level:
|
| 1. Executive level (z.B. Head of division) |
% |
35.2
|
30.6
|
30.8
|
|
2. Executive level (z.B. Head of department) |
% |
34.1
|
32.0
|
33.3
|
|
3. Executive level (z.B. Team lead) |
% |
39.4
|
40.5
|
39.5
|
| Employee turnover |
|
Unit |
2021
|
2020
|
2019 |
Total newly hired employees
|
|
1,314
|
2,163
|
2,782
|
Female
|
|
753
|
1,276
|
1,749
|
Male
|
|
561
|
887
|
1.033
|
|
Fluctuation rate |
% |
7.6
|
9.8
|
12.4
|
|
Voluntary fluctuation (termination by employee) |
% |
4.4
|
3.2
|
4.6
|
| Lay-offs (termination by company) |
% |
0.5
|
0.9
|
1.2
|
| Open positions filled by internal candidates |
|
2,167
|
3,134
|
4,083
|
| Basic and advanced training at the ERGO Group |
| Unit |
2021
|
2020
|
2019 |
| Cost of advanced training per employee |
€ |
673 |
445 |
658 |
| Hours of advanced training per employee |
|
17,0 |
28.61 |
44 |
Total training hours
|
|
425,224
|
711,0071
|
1,108,239
|
| 1 Pandemic-related decrease, as classroom courses could not be completely replaced by online courses. |
| Basic and advanced training at the ERGO Group in Germany |
| Unit |
2021
|
2020
|
2019 |
| Trainees (including agency trainees) |
|
919 |
908 |
876 |
| Ratio of trainees to working staff |
% |
5.5 |
5.2 |
4.9 |
|
Training hours of sales partners1 |
|
216,086 |
174,1002 |
273,3083 |
1 Advanced training hours for salaried and self-employed field staff. The figures include central advanced training programmes organised by ERGO, as well as local training measures within the scope of the EU Insurance Distribution Directive, and the “Good Advice” initiative of the German Insurance Association and its Code of Conduct for insurance sales.
2 Pandemic-related decrease, as classroom courses could not be completely replaced by online courses.
3 Higher number of training hours in 2019, in part due to new training courses on digitalisation in sales. |