Unsere Mitarbeiterkennzahlen

It is our wish to promote the diversity and the varied potential of the people in our workforce, totalling almost 27,000 employees. Ultimately, their expertise and innovative powers make them key drivers for the success of our Business.

ERGO Group employees1

2020 2019 2018
Total employees
26,436
26,7282
28,522
Employees by region
Germany
% 53.4
53.6
51.2
Total Germany   14,108
14,321
14,605
Rest of Europe
% 46.3
46.1
48.4
Other regions
% 0.3
0.3
0.4
Total International 12,328
12,407
13,917
Employees by function
In-house staff 22,250
22,599
23,692
Salaried field staff
3,123
3,182
4,830
Self-employed field staff
11,497
11,442
11,6204
Others (e.g. clinical staff)3   1,063
947
-
Employees by contract type
Full-time employees % 79.7 77.1
75.1
female %
49.7 49.4
49.4
male %
50.3 50.6
50.6
Part-time employees
% 17.7 20.3
21.4
female %
87.4 85.7
84.7
male %
12.6 14.3
15.3
Dormant employment contracts
% 2.6 2.7
3.4
female %
89.3 89.9
91.0
male %
10.7 10.1
9.0
Staff with temporary contracts
  1,315 1,514
1,695
Staff under collective bargaining agreements4
%
98.3 95
90
Sickness ratio
%
5.5 6.3
6.5
Fluctuation rate
%
9.8 12.4
12.1
Length of service in years (Ø)
Years 15.2 14.8
13.9
Women in management positions
%
37.6 38.3
38.3
Staff with disabilities
%
5.6 4.9 -
Staff with flexible working hours5
%
82.6 77.7 -
Staff eligible for mobile working5
%
87.4 67.7 -
Staff with access to medical care (e.g. company doctor, health insurance)5
%
92.1 67.6 -
Staff with access to medical benefits (e.g. flu jabs, check-ups and screening)5
%
84.4 82.8 -
Staff in company pension plans5
%
84.3 - -

1 Unless otherwise stated, the values refer to in-house and salaried field staff of the entire ERGO Group.
2 Certain foreign ERGO companies were sold in 2019. This reduced the total number of staff.
3 Other staff (e.g. clinical staff) have been reported separately since 2019.
4 The figure includes in-house and salaried field staff at the operational ERGO companies in Germany.
5 Percentage of staff with corresponding contractual agreement.



Employee structure of in-house staff (IHS) and salaried field staff (FS) at the ERGO Group in Germany and abroad

2020 2019 2018
IHS FS IHS FS IHS FS
Staff by gender
Women % 58.5 48.6 58.6
58.6
59.0 55.4
Men % 41.5 51.4 41.4
51.3
41.4 44.6
Average age Y 44.4 46.9 43.9
46.7
43.2 43.9
Age structure
Staff under 30 % 11.2 11.1 10.9
10.5
11.6 11.5
Staff between 30 and 50 % 56.0 44.9 58.8
46.3
61.3 56.7
Staff over 50 % 32.8 44.0 30.2
43.2
27.1 31.8


Basic and advanced training at the ERGO Group

2020 2019 2018
Cost of advanced training per employee
445 658 -
Days of advanced training per employee
3.71 5.7 3.7
Total training days
90,7951 142,287 100,080
Basic and advanced training at the ERGO Group in Germany
Trainees (including agency trainees) 908 876 842
Ratio of trainees to working staff
% 5.2 4.9 4.7
Training days of sales partners2

26,7861 39,0783 29,200
1 Pandemic-related decrease, as classroom courses could not be completely replaced by online courses.
2 Advanced training days for salaried and self-employed field staff. The figures include central advanced training programmes organised by ERGO, as well as local training measures within the scope of the EU Insurance Distribution Directive, and the “Good Advice” initiative of the German Insurance Association and its Code of Conduct for insurance sales.
3 In 2019, the number of training days increased, in part due to new training courses on digitalisation in sales.