Unsere Mitarbeiterkennzahlen

It is our wish to promote the diversity and the varied potential of the people in our workforce, totalling almost 27,000 employees. Ultimately, their expertise and innovative powers make them key drivers for the success of our Business.

ERGO Group employees

2019 20183 2017
Total employees1
26,7282 28,522 27,405
Employees by region
Germany
% 53.6 51.2 56.1
Total Germany   14,321 14,605 15,389
Rest of Europe
% 46.1 48.4 43.3
Other regions
% 0.3 0.4 0.6
Total International 12,407 13,917 12,016
Employees by function
In-house staff 22,599 23,692 23,238
Salaried field staff
3,182 4,830 4,167
Self-employed field staff
11,442 11,6204 12,457
Others (e.g. clinical staff)5   947 - -
Employees by type of employment1
Full-time employees % 77.1 75.1 72.6
female %
49.4 49.4 48.1
male %
50.6 50.6 51.9
Part-time employees
% 20.3 21.4 22.1
female %
85.7 84.7 85.7
male %
14.3 15.3 14.3
Dormant employment contracts
% 2.7 3.4 5.3
female %
89.9 91.0 80.9
male %
10.1 9.0 19.1
Limited contracts1
  1,514
1,695 1,556
Employees covered by collective bargaining agreements6
%
95 907 917
Average absence ratio due to sick leave
%
6.3 6.5 5.6
Fluctuation rate
%
12.4 12.1 16.3
Average period of employment in years (Ø)
Years 14.8 13.9 14.1
Share of women in management
%
38.3 38.3 35.3
1 In-house staff and salaried field staff:
2 In 2019, individual ERGO companies abroad were sold. This has reduced the total number of employees.
3 Since2018, the figures of Munich Health companies are included. The international companies in primary health business (previously managed by Munich Health) were transferred to ERGO International in the financial year 2017.
4 The decrease in self-employed sales agents can be attributed to structural changes in Germany and at specific international companies, and data corrections.
5 Other employees (e.g. clinical staff) have been reported separately since 2019.
6 The figure includes in-house and salaried field staff at the operational ERGO companies in Germany.
7 The figure was subsequently corrected to reflect changes in the recording categories.


Employee structure of in-house staff (IHS) and salaried field staff (FS) at the ERGO Group in Germany and abroad

2019 2018 2017
IHS FS IHS FS IHS FS
Proportion of women and men
Women % 58.6 48.7 58.6 55.4 59.0 51.2
Men % 41.4 51.3 41.4 44.6 41.0 48.8
Average age Y 43.9 46.7 43.2 43.9 43.2 44.9
Age structure
Employees under 30 % 10.9 10.5 11.6 11.5 11.8 10.5
Employees between 30 and 50 % 58.8 46.3 61.3 56.7 61.4 53.4
Employees over 50 % 30.2 43.2 27.1 31.8 26.8 36.2


Basic and advanced training at the ERGO Group in Germany

2019 2018 2017
Number of trainees (including agency trainees)
876 8421 949
Ratio of trainees to working staff
% 4.9 4.7 5.1
Cost of advanced training per employee 857 843 811
Advanced training days per employees 5.4 4.8 5.2
Total advanced training days2   77,143 70,540 80,051
Advanced training days for sales partners3
31,2064 25,036 38,9235
1 The number of trainees in Germany decreased following a temporary reduction in new recruitment as part of the ERGO strategy programme.
2 Training days in total include in-house and salaried field staff.
3 Advanced training days of salaried and self-employed field staff. Figures include central advanced training programmes organised by ERGO as well as decentral trainings within the scope of the EU Insurance Distribution Directive (IDD) and “Good advice” initiative of the German Insurance Association and its Code of Conduct for sales of insurance
4 In 2019, the number of training days increased, partly due to new training courses on digitisation in sales.
5 The high number of training days in 2017 is mainly due to the mandatory training for consulting on securities.