Digital Golden Twenties

By Jason Engelbrecht, Chief Technology Officer at Munich Re, and Roland Braun, IT Strategist at ERGO Group

What started 100 years ago in Berlin and other metropolises is considered a "golden decade" -progressive, open-minded and innovative. Amongst other developments, the decade saw the expansion of mass transportation. Following the pioneering inventions of Henry Ford the automobile became affordable. In 1927, Charles Lindbergh rose to fame with the first solo nonstop transatlantic flight – a kick starter for commercial aviation. The “Golden Twenties” saw new means of communication and entertainment: the telephone, radio, electrification and the boom of cinemas. The 1920s were characterisedby social and economic euphoria.

What can we expect in the 2020s?

Stepping into a new decade, what awaits us in the 2020s? Comparable to the “Golden Twenties”, major technological advancements are now ready to take off and be implemented commercially. Continuous development of technology such as artificial intelligence, quantum computing and robotics is changing how we live and work.

The tech world is constantly adapting to the uncertainties across globe. In 2020, we have all been impacted by the coronavirus pandemic. Advanced technology enables us to maintain our private lives and business routines as much as possible during this challenging time. Schools and training organisationshave switched to digital overnight; The capacity and stability of modern IT systems enable most people to work remotely; people have shifted their shopping habits online drastically. With the expected reorganisationof global supply chains, how technology will develop and evolve is a big question for the global economy.

Opportunities go hand in hand with challenges

Opportunities come along with challenges. How do you prepare your business to make the best use of emerging technologies while carefully assessing their risks and challenges? How does the insurance industry react to these threats and uncertainties? This year’s Tech Trend Radar will shed light on this.

Carefully assessing the risks and resolutely stepping forward – let’s make the 2020s a decade of action. If we get it right, future generations might look back fondly at the “Digital Golden Twenties” of the 21st century.


If you want to meet or even exceed customer expectations, you have to know trends and take technical developments into account.

Connected World

Communication no longer takes place only between humans, but also between humans and machines.

Artificial Intelligence

Using AI means creating systems that learn, adapt and react autonomously.

Enabling Technologies

Enabling technologies accelerate other technologies and create significant leaps in performance.

Image: Deloitte Digital Studios
Our Solutions

Solutions and examples from ERGO Group companies already exist for each of the four core topics – User-centricity, Connected World, Artificial Intelligence and Enabling Technologies. Here you'll find an overview.