Tech Trend Radar 2021

“From the recent past we see that new ways to use technology are helping us cope with this change and mitigate the impacts – be it through rapid development of vaccines, shifts of business to online channels at an unprecedented rate, or the transition of company life to virtual reality and home office. We need to be prepared for this high paced shift of business models and whole industries to tech driven solutions – especially in the insurance industry. We believe our future is full of opportunities to transition our business and make it a success in the future.”

“With the Tech Trend Radar we explore the emerging technology opportunities and assess what is ready for large scale adoption. We also consider what insurance companies should keep in mind from a strategic perspective, be it competitive behavior, emerging market opportunities or changing customer expectations. As a perfect example, many AI use-cases sounded like science fiction a short while ago – now we are using them in daily business to understand our customers’ needs and provide them with swifter service.”