Our key employee figures

It is our wish to promote the diversity and the varied potential of the people in our workforce, totalling over 37,000 employees including our self-employed field staff. Ultimately, their expertise and innovative powers make them key drivers for the success of our Business.

ERGO Group employees1
Unit 2021 2020
2019
Total employees
24,9742 26,436 26,728
Employees by region
   
Germany 55.3 53.4 53.6
Total Germany 13,816  14,108 14,321
Rest of Europe % 44.4  46.3 46.1
Other regions % 0.3  0.3 0.3
Total International   11,158  12,328 12,407
Employees by function
In-house staff
21,486  22,250 22,599
Salaried field staff
3,488  3,123 3,182
Self-employed field staff
12,347  11,497 11,442
Other (e.g. clinical staff ) -2 1,063 947
Staff by gender
Women
% 56.7  57.7 57.8
Men % 43.3  42.3 42.2
Age structure
Staff under 30
% 11.6  11.6 11.0
Staff between 30 and 50
% 53.1  55.0 57.8
Staff over 50
% 35.3  33.5 31.2
Average age
Y 45.2  44.5 44.1
Employees by contract type
Full-time employees
% 76.4  79.7 77.1
Female   47.5  49.7 49.4
Male   52.5  50.3 50.6
Part-time employees
% 19.9  17.7 20.3
Female 86.2  87.4 85.7
Male 13.8  12.6 14.3
Dormant employment contracts
% 3.7  2.6 2.7
Female   89.2  89.3 89.9
Male   10.8 10.7 10.1
Staff with temporary contracts 1,212  1,315 1,514
Staff under collective bargaining agreements3 % 98.2  98.3 95
Sickness ratio % 5.3  5.5 6.3
Sick leave days per employee
12 12 14
Length of service in years (Ø)
16 15.2 14.8
Number of nationalities4
78 - -
Staff with disabilities
%
5.8 5.6 4.9
Staff with flexible working hours5
%
85.1 82.6 77.7
Staff eligible for mobile working5
%
88.7 87.4 67.7
Staff eligible for sabbatical / time off / additional days off5
%
64.2 60.4 61.8
Staff with access to medical care (e.g. company doctor, health insurance)5
%
89.4 92.1 67.6
Staff with access to medical benefits (e.g. Covid vaccination, check-ups and screening)5
%
75.4 84.4 82.8
Staff in company pension plans5
%
70.86 73.4 -
Employees in parental leave44

895 - -
Duration of parental leave in months (Ø)4

5.8 - -
1 Unless otherwise stated, the values refer to in-house and salaried field staff of the entire ERGO Group.
2 Some international ERGO companies were sold in 2021. This reduced the total number of staff.
3 The figure includes in-house and salaried field staff at the operational ERGO companies in Germany.
4 Reported since 2021.
5 Percentage of staff with corresponding contractual agreement


Equal participation of men and women in managerial positions
Unit 2021
2020
2019
Women in managerial positions % 38.4 37.6
38.3
Share of women by management level:
1. Executive level (z.B. Head of division)     % 35.2
30.6
30.8
2. Executive level (z.B. Head of department)   % 34.1
32.0
33.3
3. Executive level (z.B. Team lead)  % 39.4
40.5
39.5


Employee turnover

Unit 2021
2020
2019
Total newly hired employees

1,314
2,163
2,782
Female
  753
1,276
1,749
Male
  561
887
1.033
Fluctuation rate % 7.6
9.8
12.4
Voluntary fluctuation (termination by employee)  % 4.4 
3.2
4.6
Lay-offs (termination by company)  % 0.5
0.9
1.2
Open positions filled by internal candidates   2,167
3,134
4,083


Basic and advanced training at the ERGO Group
Unit 2021
2020
2019
Cost of advanced training per employee   €  673 445 658
Hours of advanced training per employee 17,0 28.61 44
Total training hours
  425,224
711,0071
1,108,239
1 Pandemic-related decrease, as classroom courses could not be completely replaced by online courses.


Basic and advanced training at the ERGO Group in Germany
Unit 2021
2020
2019
Trainees (including agency trainees) 919 908 876
Ratio of trainees to working staff % 5.5 5.2 4.9
Training hours of sales partners1 216,086 174,1002 273,3083
Advanced training hours for salaried and self-employed field staff. The figures include central advanced training programmes organised by ERGO, as well as local training measures within the scope of the EU Insurance Distribution Directive, and the “Good Advice” initiative of the German Insurance Association and its Code of Conduct for insurance sales.
Pandemic-related decrease, as classroom courses could not be completely replaced by online courses.
Higher number of training hours in 2019, in part due to new training courses on digitalisation in sales.