In many areas, ERGO values the assessment of external experts. Auditors of KPMG evaluated the implementation of the provisions of the GDV Code of Conduct for selling insurance products (only available in German).
The auditor’s report (only available in German) confirms that the described principles and measures of our Compliance Management System are adequate and effective to implement the Code’s provisions. They are suited to prevent violations of the rules and to identify risk of substantial violations in time. The necessary measures have been implemented as at 31 December 2015. The auditor’s report includes a detailed description.
Audit Report (PDF file, German version)
The external audit will be repeated every two years. Outside this period, ERGO will safeguard the implementation of the Code by internal audits and random samples.