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Digitalization radically changes consumer behavior. Rapid advances in technology mean that customers’ demands are now different from what they were just a few years ago. Sales has to respond to this.
ERGO Vorsorge, the ERGO Group’s life insurer, and the two companies responsible for traditional traditional life insurance will keep the profit distribution rates constant in 2020.
Bringing different generations together as a team is an important success factor for comanies. Work models are needed for each stage in life. ERGO shows how it can work.
Which customer is likely to terminate its insurance in the future? That is one of the questions Rolf Mertens deals with as Head of Advanced Analytics at ERGO. In our interview, Mertens explains why prediction models are so important for an insurance company.
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