In childcare emergencies, such as illness of the child's regular carer, "pme Familienservice" is on hand to help out. The company, with which we have a cooperation agreement, is active across Germany, organising childminders, school-holiday childcare or carers for employees’ relatives, and providing advice to people on funding the care and the legal framework. Our employees can use the company’s advisory and agency services free of charge, and there is a round-the-clock hotline for them to turn to in emergencies.
All major German locations have parent and child offices for employees to work in for a day at a time, featuring one or two desks with all required equipment and a play corner for the children. Furthermore, at major locations such as City Nord in Hamburg and Lindenthal in Cologne, we reserve places at a range of day nurseries for our employees; we are planning to extend this service step by step to other locations, with particular emphasis on places for under-threes.
In Düsseldorf, ERGO and Uniper, working with pme Familienservice, operate a joint childcare facility, “E-Kids”. It consists of two large childminding settings in each of which two childminders look after a total of nine children.
School holidays frequently prove a particular challenge for working parents, whose annual leave usually falls short of the time in which schools and nurseries are closed and for whom finding appropriate holiday childcare is often a difficult and expensive undertaking. In response to this need, ERGO cooperates with other companies to run "kidz-playground", a holiday club at its Düsseldorf and Hamburg locations. Language courses (“Learning English with fun”) are offered at Cologne and Düsseldorf, whereas employees’ kids in Munich can visit a Youth farm.