“To insure is to understand”
Our customers determine our actions. ERGO is strictly geared towards the wishes and needs of its customers and intends to constantly improve further in close dialogue with consumers. We are implementing our claim “To insure is to understand” in the form of offering needs-based advice which understands and picks up on customers’ personal concerns, in addition to communicating in a clear and understandable way and providing innovative services and swift support in the event of damage or loss.
Our customers can choose which form of contact with ERGO suits them best: Meeting with one of our independent sales agents or via phone, mobile or online. Brokers and other partners, too, take care of private and corporate customers. We maintain partnerships with the major European bank UniCredit Group and other banks, both in Germany as well as in various European countries.
ERGO is part of Munich Re, one of the leading reinsurers and risk carriers worldwide. The Group’s asset manager and fund provider, MEAG, also manages the investments of ERGO amounting to 127 billion euros.