With premium income of €20 billion, ERGO is one of the major insurance groups in Germany and Europe. Worldwide, ERGO is represented in more than 30 countries and concentrates on Europe and Asia. ERGO is one of the market leaders in all segments in its home market of Germany. More than 50,000 people work for the Group, either as salaried employees or as full-time self-employed insurance agents.
Insurance, provision and services
ERGO offers a broad range in insurance, provision and services. More than 40 million customers, of which 20 million are based in Germany alone, place their trust in the security, expertise and support provided by ERGO and its experts in the various lines of business. We offer integrated insurance and service concepts for their individual needs.
ERGO organisation chart
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“To insure is to understand”
Our customers determine our actions. ERGO is strictly geared towards the wishes and needs of its customers and intends to constantly improve further in close dialogue with consumers. We are implementing our claim “To insure is to understand” in the form of offering needs-based advice which understands and picks up on customers’ personal concerns, in addition to communicating in a clear and understandable way and providing innovative services and swift support in the event of damage or loss.
Sales channels
Our customers can choose which form of contact with ERGO suits them best. We have the right sales channels for every client. Over 22,000 self-employed full-time insurance agents, staff working in direct sales, as well as insurance brokers and strong cooperation partners – both in Germany and abroad – address private customers and corporate clients. We maintain partnerships with the major European bank UniCredit Group and other banks, both in Germany as well as in various European countries.
ERGO is part of the Munich Re Group, one of the leading reinsurers and risk carriers worldwide. Under the umbrella of Munich Re, both primary insurers and reinsurers capitalise on opportunities to turn risk into value. The largest part of the Group’s investments amounting to approximately €193 billion, of which €116 billion is accounted for by ERGO, is managed by the joint asset management and fund company MEAG.
ERGO corporate film
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ERGO in brief
- Over 40 million customers worldwide, 20 million in Germany
- European market leader in private health and legal expenses insurance
- Total premium income of € 20 billion
- Investments of € 116 billion
- Financially strong with equity of € 3.8 billion
- Nearly 33,000 salaried employees and over 22,000 full-time representatives