An exclusive partnership between ERGO and the HypoVereinsbank Group (HVB) in respect of mutual sales concerning banking and insurance products has existed since 1.8.2001. All German insurers within the ERGO Group offer their customers HVB products. On the other hand, the HVB sells insurance products of the ERGO companies to its customers.
This coincides with the customer’s wish of an advisory service which meets their needs and which goes beyond the products of the individual industry. The co-operation with the second largest credit institute in Germany is also to be expanded to include international business and underpins the position of the ERGO Insurance Group as one of the leading European financial service providers.

The multi-channel strategy of KarstadtQuelle and the brands and product variety of ERGO are concentrated in this strategic partnership. This means that the sales channels of KarstadtQuelle can be used for the products offered by the ERGO companies: over-the-counter retail trade, mail-order and direct sales as well as e-business and TV commerce. On the other hand, KarstadtQuelle is able to expand the products on offer with products provided by the ERGO companies.
The joint venture, which has been in force ever since March 2002, is setting new standards for the financial services industry, since it is a unique combination in Germany due to the profile of both partners in their separate spheres – Europe’s largest department store and mail-order corporation and the European market leader in health and legal expenses insurance.
Each partner holds a 50 per cent stake in KarstadtQuelle Financial Services GmbH.
Furthermore, ERGO holds majority shares in Germany’s leading direct insurer, KarstadtQuelle Insurances.

The ERGO Versicherungsgruppe AG is also partner of the initiative "CEO of the Future".